Kyat9 Privacy Policy — Your Data, Our Responsibility

When you create an account or use our services on Kyat9, we may collect the following information. For transparency, this is divided into two categories — what you provide directly and what is collected automatically.

Information You Provide Directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential Address
• National ID (NID) or passport number (for KYC verification)
• Payment method details (bKash/Nagad number or bank account)

Automatically Collected Information:

Kyat9 only collects your information for specific, defined purposes. Collecting data we don't need goes against our core principles.

Your information may be used for the following purposes. Each use rests on a fully lawful basis:

• Maintaining your account and processing transactions.
• Sending promotions and offers tailored to your preferences (you can opt out at any time).
• Ensuring platform security and detecting fraudulent activity.
• Complying with legal obligations — including AML (Anti-Money Laundering) regulations.
• Analyzing and improving the performance of our site and app.
• Resolving disputes and defending against legal claims.

Kyat9 does not sell your personal data. However, in limited circumstances, certain information may be shared with trusted partners:

• Payment Processors: With bKash, Nagad, or your bank — solely to process transactions.
• KYC Partner: A licensed verification service may be used to complete the identity verification process.
• Law Enforcement Agencies: We may be required to share information in response to a court order or other legal obligation.
• Technology Service Providers: Hosting, cybersecurity, and analytics providers — all bound by strict confidentiality agreements.

All third-party partners are required to comply with our privacy standards and only receive the data necessary for their specific function.

Kyat9 uses several types of cookies on its website. Cookies are small text files stored in your browser.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect certain site features.

You have specific rights over your personal data. Kyat9 fully respects and upholds these rights:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

We do not retain your data indefinitely. Each type of information has a defined retention period:

• Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulatory authorities).
• KYC Documents: 5 years after account closure.
• Log Files & Session Data: 90 days.
• Marketing Preferences: Until you change it.

Once the retention period expires, data is securely deleted or anonymized.

Kyat9 is strictly for adults and not intended for anyone under 18. We do not knowingly collect personal information from minors.

If you believe a minor's information has been collected by mistake, please notify us immediately — we will delete the data and close the account within 24 hours.

Kyat9 may update this Privacy Policy from time to time. For any significant changes:

• A clear notice will be posted on the site.
• A notification will be sent to your registered email.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the site after any changes have taken effect constitutes acceptance of the updated policy. If you do not agree, you may request to close your account.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: privacy@kyat9.im
• General Support: support@kyat9.im
• Live Chat: Available 24/7 from any page on the site

We process all privacy requests within 30 business days. For complex requests, additional time may be required — but you will be notified in advance.