Kyat9 Terms & Conditions — Your Rights & Responsibilities

Kyat9 (referred to herein as the "Platform", "we", or "Site") is an online betting and gaming service provider. These Terms and Conditions apply to all use of Kyat9's services.

By creating an account, making a deposit, or using any of Kyat9's services, you are considered to have read and fully accepted these Terms & Conditions.

Kyat9 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the site along with the date of the latest update. Continued use of the platform after changes have been made will be considered acceptance of the revised terms.

These Terms and Conditions are available in both Bengali and English. In the event of any conflict between the two versions, the Bengali version shall prevail.

To create an account on Kyat9, the following requirements must be met:

• Minimum age 18 years is required — no exceptions.
• Accurate and truthful information must be provided at the time of registration.
• Each individual may hold only one account.
• Multiple members of the same household may hold separate accounts; however, restrictions may apply when multiple accounts are accessed from the same device or IP address.
• A National ID (NID) or passport may be required to verify your account.

You are responsible for keeping your account secure. Never share your password with anyone. If you notice any suspicious activity on your account, contact support immediately.

Kyat9 reserves the right to reject any registration application for any reason; however, valid members will not have their registration cancelled without cause.

Kyat9 supports Bangladesh's most popular payment methods — bKash, Nagad, and bank transfer.

For deposits:

• Minimum deposit amount is ৳100.
• Deposits are generally processed instantly.
• No deposit fees.
• Account balances will only be credited to the registered payment method.

For withdrawals:

• Minimum withdrawal amount is ৳500.
• BKash and Nagad withdrawals are typically processed within 1–6 hours.
• Bank transfers are processed within 1–2 business days.
• KYC verification is mandatory at the time of your first withdrawal.
• Withdrawals will only be processed to the same payment method used for the original deposit.

In cases of suspected fraudulent or irregular transactions, Kyat9 reserves the right to temporarily hold a withdrawal pending investigation. If the account is cleared, the payment will be released promptly.

The following rules apply to all betting activity on Kyat9 at all times:

• Once a bet is confirmed, it cannot be cancelled — please double-check all details before submitting.
• Betting markets close before an event begins. Live betting is available only on designated events.
• Kyat9 reserves the right to void any bets placed at odds that were displayed incorrectly due to a technical error.
• If a match is abandoned or postponed, the related bet will be voided and the stake returned.
• Maximum bet amounts may vary depending on the event and market.

Kyat9 guarantees that all gaming outcomes are verifiable and fair. Live Casino games are streamed in real time and results cannot be altered in any way.

Kyat9 offers a range of bonuses and promotions. It is important to read the specific terms and conditions before claiming any bonus.

General bonus terms:

• Each bonus carries its own wagering requirement (typically ranging from 5x to 30x).
• Bonus balance cannot be withdrawn until the wagering requirement has been met.
• Bonuses must be used within the specified validity period — any unused bonus will be automatically removed once it expires.
• You cannot claim a new bonus while another bonus is still active.
• Winnings earned through bonus funds may take some time to convert into real money.

Kyat9 reserves the right to modify or cancel any bonus offer. However, once a bonus has been accepted, the terms in effect at that time will apply.

Any attempt to collect bonuses through multiple accounts, false information, or other dishonest means will result in permanent account closure.

The following activities are strictly prohibited on the Kyat9 platform and may result in account closure and balance forfeiture:

• Creating multiple accounts or using another person's account.
• Creating artificial betting patterns to exploit the bonus system.
• Placing bets using any software, bot, or automation tool.
• Using the platform for money laundering or illegal fund transfers.
• Providing false or inaccurate account information.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Harassing or engaging in harmful behaviour towards other members.

Kyat9 may temporarily or permanently close an account under the following circumstances:

• If the Terms & Conditions are violated.
• If evidence of involvement in prohibited activities is found.
• If there is suspicion of fraudulent or irregular transactions.
• If the member submits a self-exclusion request.

Members may also request account closure at any time. In such cases, the current balance (if valid and verifiable) will be available for withdrawal.

After account closure, you must obtain approval from the support team before re-registering.

For full details on how we collect, store, and use your personal information, please refer to our Privacy Policy page.

In Summary:

• Your information is never sold to third parties.
• Payment information is secured with SSL encryption.
• KYC information is used solely for verification purposes.
• Your data may be deleted upon request; however, certain information may need to be retained to comply with legal obligations.

Kyat9 is committed to promoting responsible gaming. Treat betting as entertainment, not as a source of income.

Our responsible gaming tools:

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Self-exclusion: Lock your account for a set period of time.
• Reality check: Periodic session reminder alerts.
• Cooling-Off: Take a 24-hour break.

Contact support to activate these features, or visit the Responsible Gaming View page.

Kyat9 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-site notice.

For any questions or complaints:

• Contact us anytime via Live Chat, available 24/7.
• Email: support@kyat9.im